Compare Salesforce CRM and Social Mention - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or Social Mention?
Social Mention is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Social Mention (79/100). Salesforce CRM offers users more features (21) than Social Mention (4). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Audiense
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
Who is more expensive? Salesforce CRM or Social Mention?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Social Mention.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Social Mention price starts at $2.89 per 100 people/month , When comparing Social Mention to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Salesforce CRM cost is around the same cost of Social Mention.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Social Mention based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Social Mention: Blogger Integration, Business Content Sharing, Facebook Integration, Twitter Integration.
Target customer size
Salesforce is optimal for people as well as companies. Social Mention is perfect for business owners and digital marketers.
Social Mention
starts at $2.89 per 100 people/month
Social Mention is a social media tool that can help users to find all the mentions of their brand. It’s easy for business owners to learn what people are thinking about them online using this software. The tool...
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Social Mention Specifications
ITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Social Media Management -> Social Mention review |
Company: | Audiense |
Pricing: | starts at $2.89 per 100 people/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Social Mention review, Social Mention pricing, Social Mention alternatives |
Compare features
Salesforce CRM: 21 Features
Social Mention: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.