Compare Salesforce CRM and Web3Box CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Salesforce CRM or Web3Box CRM?

Salesforce CRM is more expensive to implement (TCO) than Web3Box CRM, and Salesforce CRM is rated higher (98/100) than Web3Box CRM (84/100). Salesforce CRM offers users more features (21) than Web3Box CRM (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Web3Box

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Web3Box: Web3Box is a US based software company with a global presence. Our office locations in the USA and Europe cover services for the entire US, targeting custom web applications, as well as web-based mobile applications. We first started building software solutions in 2005, and our good name was quick to spread around, which led to the development of n...

Who is more expensive? Salesforce CRM or Web3Box CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Web3Box CRM.

Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Web3Box CRM price starts at $10 per user/month , When comparing Web3Box CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Salesforce CRM cost is around the same cost of Web3Box CRM.

Which software includes more/better features?

We've compared Salesforce CRM Vs. Web3Box CRM based on some of the most important and required CRM features.

Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.

Web3Box CRM: We are still working to collect the list of features for Web3Box CRM.

Target customer size

Salesforce is optimal for people as well as companies. and Web3Box CRM's target customer size include: SMBs.