Compare Salesforce CRM and Zurmo - Apr 2024
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or Zurmo?
Zurmo is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Zurmo (77/100). Salesforce CRM offers users more features (21) than Zurmo (0). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Zurmo
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Zurmo: Zurmo is an open source Customer Relationship Management (CRM) application written in PHP utilizing jQuery, Yii Framework, and RedBeanPHP. Yes, we know there are a lot of CRM applications out there. Why another CRM application? Through our many years in the CRM industry, we still see companies struggling to implement a CRM application. Our goal ...
Who is more expensive? Salesforce CRM or Zurmo?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Zurmo.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Zurmo price starts at $35 per user/month , When comparing Zurmo to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Zurmo is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Zurmo based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Zurmo: We are still working to collect the list of features for Zurmo.
Target customer size
Salesforce is optimal for people as well as companies. Customers of the software include businesses of all sizes and types.
Compare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Zurmo Specifications
ITQlick Score: | 77/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | CRM -> Zurmo review |
Company: | Zurmo |
Pricing: | starts at $35 per user/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop |
Links: | Zurmo review, Zurmo pricing, Zurmo alternatives |
Compare features
Salesforce CRM: 21 Features
Zurmo: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.