Compare SalesforceIQ and Dynamics 365 - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - SalesforceIQ or Dynamics 365?

SalesforceIQ is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than SalesforceIQ (78/100). Dynamics 365 offers users more features (16) than SalesforceIQ (5). There is a clear winner in this case and it is Dynamics 365!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RelateIQ Vs. Microsoft

RelateIQ: RelateIQ launched to the public in 2013, and have been delighting happy customers from companies like Asana, Box, and Knewton ever since. In 2014, was acquired by salesforce.com, becoming part of the world's #1 CRM platform.

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? SalesforceIQ or Microsoft Dynamics CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SalesforceIQ and Microsoft Dynamics CRM.

SalesforceIQ price starts at $25 per user/month , On a scale between 1 to 10 SalesforceIQ is rated 4, which is lower than the average cost of CRM software. Microsoft Dynamics CRM price starts at $65 per user/month , When comparing Microsoft Dynamics CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: SalesforceIQ cost is around the same cost of Microsoft Dynamics CRM.

Which software includes more/better features?

We've compared SalesforceIQ Vs. Dynamics 365 based on some of the most important and required CRM features.

SalesforceIQ: Email alerts, Project Collaboration, Lead Management, Email Performance Reports, Data integration.

Microsoft Dynamics CRM: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration.

Target customer size

Customers of the software mainly include small and medium businesses. Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever.