Compare Service Pro Field Service and Dispatch - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Pro Field Service or Dispatch?

Service Pro Field Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Service Pro Field Service (75/100). Dispatch offers users more features (5) than Service Pro Field Service (3). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MSI Data Vs. DispatchTrack

MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Who is more expensive? Service Pro Field Service or Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Pro Field Service and Dispatch.

Service Pro Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Pro Field Service Management Software is rated 2, which is much lower than the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Pro Field Service cost is around the same cost of Dispatch.

Which software includes more/better features?

We've compared Service Pro Field Service Vs. Dispatch based on some of the most important and required Field Service features.

Service Pro Field Service: Calendar Management, Inventory Management, Multiple Locations.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Target customer size

The software can be deployed for any construction project whether its budget is less than $10 million or goes beyond $100 million. Customers of the software chiefly include small and medium businesses.