Compare Service Pro Field Service and Kickserv - Mar 2022

Shlomi LaviShlomi Lavi / Mar 28, 2022

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Bottom Line: Which is Better - Service Pro Field Service or Kickserv?

Service Pro Field Service is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than Service Pro Field Service (75/100). Kickserv offers users more features (11) than Service Pro Field Service (3). There is a clear winner in this case and it is Kickserv!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MSI Data Vs. Kickserv

MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.

Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...

Who is more expensive? Service Pro Field Service or Kickserv?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Pro Field Service and Kickserv.

Service Pro Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Pro Field Service Management Software is rated 2, which is much lower than the average cost of Field Service software. Kickserv price starts at $31 per month , When comparing Kickserv to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Pro Field Service cost is around the same cost of Kickserv.

Which software includes more/better features?

We've compared Service Pro Field Service Vs. Kickserv based on some of the most important and required Field Service features.

Service Pro Field Service: Calendar Management, Inventory Management, Multiple Locations.

Kickserv: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support.

Target customer size

The software can be deployed for any construction project whether its budget is less than $10 million or goes beyond $100 million. Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar.



Service Pro Field Service

ITQlick rating
(3.5/5)

MSI Data Service Pro is a web based construction and project management solution for construction businesses of all sizes. It overlooks various critical aspects such as estimating, accounting, and service manag...

Categories: CRM, Channel Management, Customer Service, Customer Success.

Kickserv

ITQlick rating
(4.3/5)

starts at $31 per month

Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, job...

Categories: Billing & Invoicing, Digital Signature, CRM, Customer Service, Field Service.

Compare specifications

Compare features

Service Pro Field Service: 3 Features

Calendar Management
Inventory Management
Multiple Locations

Kickserv: 11 Features

Basic Reports
Daily Schedule/To-Do
Data Import/Export
Mobile Access
Online Customer Support
Billing & Invoicing
Customer Self Service Portal
Team Collaboration
Scheduling
Task Management
Calendar Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Service ...
ITQlick rating
3.5/5
Score
75/100
Pricing
3.8/10
License pricing
Pricing not available
Functionality
21
Compare
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$31 per month
Functionality
25
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.