Kickserv Review

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Last updated: Jul 14, 2020

Kickserv Review

ITQlick rating
(4.3/5)

Starting from $59 per user/month

Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, job...

  • Categories (4/14):

    • Billing & Invoicing
    • Digital Signature
    • CRM
    • Customer Service

Shlomi Lavi / updated: Jul 14, 2020

What is Kickserv Used For?

Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, jobs, team schedules, estimates and leads in one interface. Kickserv will provide users with jobs management feature, customer relationship management, as well as shared calendar management.

Major features include real-time scheduling, real-time resource scheduling, and employees scheduling among others. Kickserv Inc. is the company behind the development and distribution of Kickserv software. The company is based in the United States and has been operating since the year 2006.

Average Rating -

The rating of Kickserv is 4.3 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. API Plumbing Services, Royal Flush Plumbing and Father and Son Companies are some of the clients of this solution.

Features

Kickserv comes with estimates and sales opportunities tracking, invoice and payments tracking, technician status monitoring, powerful job management, time tracking, advanced scheduling, notes and attachments support, resource calendar, dynamic estimates and online payments and invoices support. The automated status tracking feature can help users to learn what opportunities, job and invoices are high priority and requires their attention. Users can manage their entire workforce easily using the resource calendar and check employee availability by week or by day. The solution supports integration with QuickBooks.

Kickserv 5 Pros

  • Kickserv can be customized without a programming language
  • Kickserv is easy to use for new learners
  • Available customer care that can be reached at any time
  • Schedule new opportunities, jobs and tasks directly from calendar
  • Kickserv works with Outlook, Google Calendar and iPhone

Kickserv 2 Cons

  • Kickserv is expensive to buy and use compared to most of the competitors
  • Kickserv lacks flexibility since it only cloud-based and requires an internet connection to use

Competitors & Alternatives

The two major competitors of Kickserv are 10to8 and Wrike. While Kickserv is a cloud-based solution, 10to8 is both cloud-based as well as on-premise. Kickserv works well in small-sized businesses only while 10to8 work in businesses of all sizes starting from startups, freelancers, medium-sized businesses, medium-sized businesses, and large enterprises.

10to8 offer users with a group scheduling feature that is not available in Kickserv. According to most of the online reviews, Kickserv has ratings of 4.5 while 10to8 has ratings of 4.2. Wrike is designed to work properly in businesses of all sizes such as small-sized businesses, startups, medium-sized businesses, and large enterprises and can be used by individuals while Kickserv is only suitable for use in small-sized businesses. Based on the available online reviews, Kickserv has ratings of 4.5 while Wrike has ratings of 4.3.

Kickserv Pricing Information

The cost of license starting from $59 per user/month. The experts at ITQlick has reviewed Kickserv pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Kickserv in action

Is it the right software for you?

Kickserv is designed to be suitable for pest control, maid-service, lawn care, landscaping, carpet cleaning, repair person, electricians, computer repair, HVAC, and plumbers among other industries. Kickserv is suitable only for small-sized businesses.

Kickserv Categories

Billing & Invoicing
Digital Signature
CRM
Customer Service
Field Service
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
Maid Service
Pest Control
Employee Scheduling
Appointment Scheduling

Specifications

Company:
Address: San Francisco, CA
Website:https://www.kickserv.com/
Customers: Small business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Kickserv Features

Basic Reports
Daily Schedule/To-Do
Data Import/Export
Mobile Access
Online Customer Support
Billing & Invoicing
Customer Self Service Portal
Team Collaboration
Scheduling
Task Management
Calendar Management

Kickserv Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Kickserv
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$59 per user/month
Hosting
On premise and Cloud
Functionality score
25
Fit small business
Fit medium business
Fit large business
Software review
Jobber
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
HouseCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
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ServiceTitan
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$199 per technician/month
Hosting
On premise and Cloud
Functionality score
22
Fit small business
Fit medium business
Fit large business
Software review
Dispatch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review