ServiceDesk Plus Standard Edit - Top Competitors (Mar 2022)

ServiceDesk Plus Standard Edit Review
ITQlick Score: 76/100
ITQlick Rating:
Pricing: 4.4/10 - average cost
Category: IT Management -> ServiceDesk Plus Standard Edit review -> ServiceDesk Plus Standard Edit competitors
Ranking:Ranked 14 out of 209 IT Management systems
Company: ManageEngine
Pricing: starts at $495 per year
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: ServiceDesk Plus Standard Edit review, ServiceDesk Plus Standard Edit pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 03, 2022

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ServiceDesk Plus Standard Edit vs. Alternatives in 2024

There are also other software that offer the same service as ServiceDesk Plus Standard Edition. Some of them are Zoho Support, Zendesk, Support Tracker.Net and Revelation Core.
 
ServiceDesk Plus Standard Edition comes with technical support unlike Zendesk that doesn’t come with one. Its professional and enterprise edition comes with great features that would be worth the upgrade, while Zoho Support’s premium editions lack unique functions. The free version of ServiceDesk Plus Standard Edition only supports up to 5 technicians, compared to Zoho Support Free that can support unlimited number of agents.
 
Other applications can just be used on desktop or online. ServiceDesk Plus Standard Edition can be used on computers and on the web, as well as on phones. It also supports various operating systems, web browsers and mobile devices.
 
Other IT helpdesk and management applications also provide knowledge base for clients or technicians only. ServiceDesk Plus Standard Edition allows the creation of knowledge base for both.

ServiceDesk Plus Standard Edit alternatives - for small & large Business

Here are the top 4 alternatives to ServiceDesk Plus Standard Edit that are worth checking out: Symantec Altiris Deployment Solution for SMBs, Windows 7 for large size business, OpenSpan Desktop Automation for growing companies, and ManageEngine Exchange Reporter Plus for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
ServiceD...
ITQlick rating
5/5
Score
76/100
Pricing
4.4/10
License pricing
$495 per year
Functionality
13
Best for SMBs
Symantec...
ITQlick rating
3.4/5
Score
91/100
Pricing
3.4/10
License pricing
$12,975 per license
Functionality
5
Best for Enterprise
Windows ...
ITQlick rating
3.3/5
Score
90/100
Pricing
4.2/10
License pricing
$239.99 per license
Functionality
4
Growing
OpenSpan...
ITQlick rating
3.6/5
Score
86/100
Pricing
3/10
License pricing
Pricing not available
Functionality
4
Free version
ManageEn...
ITQlick rating
4.5/5
Score
78/100
Pricing
2/10
License pricing
$345 per year
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.