Compare ServiceM8 and Dispatch - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - ServiceM8 or Dispatch?

Dispatch is more expensive to implement (TCO) than ServiceM8, and Dispatch is rated higher (96/100) than ServiceM8 (85/100). Dispatch offers users more features (5) than ServiceM8 (0). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceM8 Vs. DispatchTrack

ServiceM8: ServiceM8 (Service Mate) is a hosted application that allows you to manage all facets of a field service delivery business. It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when s...

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Who is more expensive? ServiceM8 or Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceM8 and Dispatch.

ServiceM8 price starts at $9 per month , On a scale between 1 to 10 ServiceM8 is rated 2, which is much lower than the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceM8 cost is around the same cost of Dispatch.

Which software includes more/better features?

We've compared ServiceM8 Vs. Dispatch based on some of the most important and required Field Service features.

ServiceM8: We are still working to collect the list of features for ServiceM8.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Target customer size

ServiceM8's typical customers include: Small businesses and start ups, Customers of the software chiefly include small and medium businesses.