Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or ServiceM8?
ServiceTitan is more expensive to implement (TCO) than ServiceM8, and ServiceTitan is rated higher (97/100) than ServiceM8 (85/100). ServiceTitan offers users more features (7) than ServiceM8 (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. ServiceM8
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
ServiceM8: ServiceM8 (Service Mate) is a hosted application that allows you to manage all facets of a field service delivery business. It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when s...
Who is more expensive? ServiceTitan or ServiceM8?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and ServiceM8.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. ServiceM8 price starts at $9 per month , When comparing ServiceM8 to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: ServiceTitan is more expensive than ServiceM8.
Which software includes more/better features?
We've compared ServiceTitan Vs. ServiceM8 based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
ServiceM8: We are still working to collect the list of features for ServiceM8.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. and ServiceM8's target customer size include: Small businesses and start ups.