Shlomi Lavi /
Dec 11, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ServiceTitan or ClickSoftware?
ClickSoftware is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than ClickSoftware (85/100). ServiceTitan offers users more features (7) than ClickSoftware (6). There is a clear winner in this case and it is ServiceTitan!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. ClickSoftware
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
ClickSoftware: ClickSoftware develops software that is used by service companies to schedule and dispatch field service employees. Our software contains advanced decision-making algorithms that help managers optimize their business practices, helping them complete more calls per day, week, month, and year.
Our solutions address the fundamental questions of j...
Who is more expensive? ServiceTitan or ClickSoftware?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and ClickSoftware.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. ClickSoftware price starts at $25 per user/month , When comparing ClickSoftware to its competitors, the software is rated 8 - higher than the average Field Service software cost.
Bottom line: ClickSoftware is more expensive than ServiceTitan.
Which software includes more/better features?
We've compared ServiceTitan Vs. ClickSoftware based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
ClickSoftware: Workforce Management, Scheduling, Inventory Management, Mobile Access, Work Order Management.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. The software is a viable solution for small and medium businesses as well as large enterprises.