Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or Freshmarketer?
ServiceTitan is more expensive to implement (TCO) than Freshmarketer, and ServiceTitan is rated higher (97/100) than Freshmarketer (71/100). ServiceTitan offers users more features (7) than Freshmarketer (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. Freshworks
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Freshworks: At Freshworks, we believe your business deserves better software - software thats ready to go, easy to setup and use, and requires minimal customization. All of our products live up to this promise and are backed by our world-class support. And the best part is, you dont have to break the bank to get them working.
Who is more expensive? ServiceTitan or Freshmarketer?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Freshmarketer.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Freshmarketer price starts at $19 per month , When comparing Freshmarketer to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: ServiceTitan is more expensive than Freshmarketer.
Which software includes more/better features?
We've compared ServiceTitan Vs. Freshmarketer based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
Freshmarketer: We are still working to collect the list of features for Freshmarketer.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. and Freshmarketer's target customer size include: Small, medium and large size businesses.