Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or Service Success?
ServiceTitan is more expensive to implement (TCO) than Service Success, and ServiceTitan is rated higher (97/100) than Service Success (82/100). ServiceTitan offers users more features (7) than Service Success (4).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. Service Success
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Service Success: At Service Success we are dedicated for the success of your business. Founded in 2010 and located at 388 Market Street in the heart of San Francisco, California our main goal is to help service companies turn callers in to repeat customers for life. The vision behind Service Success for a service company is to preserve all their customers by a worl...
Who is more expensive? ServiceTitan or Service Success?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Service Success.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Service Success price starts at $24 per user/month , When comparing Service Success to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: ServiceTitan is more expensive than Service Success.
Which software includes more/better features?
We've compared ServiceTitan Vs. Service Success based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
Service Success: Billing & Invoicing, Call Center, Contract Management, Inventory Management.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. and Service Success's target customer size include: Small, medium and large size businesses.