Compare ServiceTitan and ServiceBench - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - ServiceTitan or ServiceBench?

ServiceTitan is more expensive to implement (TCO) than ServiceBench, and ServiceTitan is rated higher (97/100) than ServiceBench (78/100). ServiceTitan offers users more features (7) than ServiceBench (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTitan Vs. Asurion Services

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Asurion Services: For the past 20 years, Asurion has helped people across the globe balance the interdependency between life and technology. Today, as the industry-defining leader of technology solutions, we ensure 300 million consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. We help you retrieve the sevente...

Who is more expensive? ServiceTitan or ServiceBench?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and ServiceBench.

ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. ServiceBench price starts at $119 per month , When comparing ServiceBench to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceTitan is more expensive than ServiceBench.

Which software includes more/better features?

We've compared ServiceTitan Vs. ServiceBench based on some of the most important and required Field Service features.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.

ServiceBench: Mobile Access, Billing & Invoicing, Scheduling, Inventory Management, Work Order Management.

Target customer size

The software is a valuable solution for companies of all dimensions as well as a range of kinds. The software is a useful solution for businesses of all sizes and a diverse range of types.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $398 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC.

ServiceBench

ITQlick rating
(4.1/5)

starts at $119 per month

ServiceBench software is a field service management solution that handles customers and field agents. It offers the following capabilities that are; a reporting and analytics tool that helps users manage their ...

Categories: Billing & Invoicing, Digital Signature, Payment gateway Integration, Mobile, Self-Service Portal.

Compare specifications

Compare features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management

ServiceBench: 6 Features

Mobile Access
Billing & Invoicing
Scheduling
Inventory Management
Work Order Management
Field Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Compare
ServiceBench
ITQlick rating
4.1/5
Score
78/100
Pricing
3/10
License pricing
$119 per month
Functionality
16
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.