Compare ServiceTitan and ServiceOrderManager - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - ServiceTitan or ServiceOrderManager?

ServiceOrderManager is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than ServiceOrderManager (84/100). Both tools offer the same amount of features.

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTitan Vs. A.I.M. Insight Consulting

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

A.I.M. Insight Consulting: At aimINSIGHT, we work with small and mid-sized companies throughout Southern California and have discovered that bridging the gap between your software’s basic capability and your true operational requirements results in significant efficiency gains that carry significant and measurable ROI. aimINSIGHT has developed an innovative process that comb...

Who is more expensive? ServiceTitan or ServiceOrderManager?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and ServiceOrderManager.

ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. ServiceOrderManager price starts at $40 per user/month , When comparing ServiceOrderManager to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: ServiceOrderManager is more expensive than ServiceTitan.

Which software includes more/better features?

We've compared ServiceTitan Vs. ServiceOrderManager based on some of the most important and required Field Service features.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.

ServiceOrderManager: Shipping, Order Fulfillment, Inventory Management, Mobile Access, Field Service.

Target customer size

The software is a valuable solution for companies of all dimensions as well as a range of kinds. and ServiceOrderManager's target customer size include: SMBs.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $398 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC.

ServiceOrderManager

ITQlick rating
(2.8/5)

starts at $40 per user/month

ServiceOrderManager is a cloud-based Field Service software that enables technicians to oversee service agreements, sales order processes, and usage levels.

Categories: Billing & Invoicing, Digital Signature, Field Service, Field Service - Work Order, Inventory Management.

Compare specifications

Compare features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management

ServiceOrderManager: 7 Features

Shipping
Order Fulfillment
Inventory Management
Mobile Access
Field Service
Contract Management
Order Entry
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Compare
ServiceOrderManager
ITQlick rating
2.8/5
Score
84/100
Pricing
9/10
License pricing
$40 per user/month
Functionality
17
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.