Compare ShoreTel Sky vs Vonage Business Solutions

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7.6/10
License pricing license pricing (if provided by the software vendor)
$40 per user/month
Hosting
On premise and Cloud
Functionality score
24
Fit small business
Fit medium business
Fit large business
Software review
Vonage
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
86/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
On premise and Cloud
Functionality score
17
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review

ShoreTel Sky Vs. Vonage Business Solutions: Which is better?

Shlomi Lavi / Feb 09, 2020

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both on-premises and hosted phone systems, which offer customers end-to-end solutions including business phones, application integration, collaboration tools, mobility, and contact center applications. With over 34,000 business customers serving over 3,000,000 users worldwide, ShoreTel is committed to making integrated business communications “brilliantly simple” for administrators and end users alike. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide.

Vonage Business Solutions: Since 2006, we’ve been the leading VoIP service provider focused on delivering premium quality business phone service to growing companies. While the basic dial tone is the core of our offering, we also develop and deliver innovative integration and features to help you work smarter. Our cloud phone service allows you to work anywhere, integrate with enterprise software solutions, use call recording features for training and compliance, control your account from your mobile phone, and so much more. We’re about helping your business grow by making the lifeline of your communication – your phone system – do more than ever before. Unlike some business VoIP service providers, we operate completely out of the United States, and we have helpful and knowledgeable staff on site to assist you through your entire Vonage Business Solutions experience. Our Sales team works hard to set you up with the right system, the Customer Care department is available to guide you through account set-up and any troubleshooting, and our Engineering team is constantly improving and innovating features to make your service even better.

Pricing/cost comparison

The real cost of VoIP software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for ShoreTel Sky TCO and Vonage Business Solutions total cost to help with the total cost of ownership calculation.

ShoreTel Sky price Starting from $40 per user/month , on a scale between 1 to 10 ShoreTel Sky is rated 6, which is similar to the average cost of VoIP software. Vonage Business Solutions price Starting from $19.99 per user/month , when comparing Vonage Business Solutions to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel Sky is more expensive than Vonage Business Solutions.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ShoreTel Sky Vs. Vonage Business Solutions based on some of the most important and required VoIP features.
ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID, Caller ID with Name, Repeat Dialing, ..
Vonage Business Solutions list of features include the following: VoIP, .

Target customer size

The software can be deployed for small call centers as well as medium and large enterprises. Customers of the software include businesses of all sizes and a variety of types.

ShoreTel Sky

ITQlick rating
(4.3/5)

Starting from $40 per user/month

ShoreTel Sky is a cloud-based telephony and VoIP solution designed to help the users in unified communication. The core solution includes wireless networking, video surveillance & management and emergency notif...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Broadband Internet, Business Phone Systems, Call Recording.

Vonage Business Solutions

ITQlick rating
(4.1/5)

Starting from $19.99 per user/month

Vonage Business Solutions is a cloud-based communication software that is developed to provide business phone service by enabling businesses to connect VoIP phone systems to internet-enabled devices.

Categories: Communications, Auto Attendant, Automatic Call Distribution (ACD), Broadband Internet, Business Phone Systems.

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Compare specifications

ShoreTel Sky Specifications

Name: ShoreTel Sky
Company: ShoreTel, Inc.
Address 960 Stewart Drive, Sunnyvale, CA 94085, USA
Platforms: Desktop, Cloud

Compare features

ShoreTel Sky: 8 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing

Vonage Business Solutions: 1 Features

VoIP