Shlomi Lavi /
Jun 25, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SnapEngage Live Chat or PerfectServe?
PerfectServe is more expensive to implement (TCO) than SnapEngage Live Chat, and PerfectServe is rated higher (84/100) than SnapEngage Live Chat (83/100). PerfectServe offers users more features (3) than SnapEngage Live Chat (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SnapEngage Vs. PerfectServe
SnapEngage: The internet was like a giant shopping mall. A giant shopping mall full of things to buy and informative signage. It was great except for the fact that there was no one around. It was empty. A tumbleweed might have blown by, if only to accentuate the absolute emptiness of the place. We wanted to change that. You know that sigh of relief when you ge...
PerfectServe: Unify secure texting and voice calling, alerts and notifications, nurse call requests and more in a single collaboration tool. The patient up-to-date care team, including on-call providers, is instantly accessible via voice or text message.
Who is more expensive? SnapEngage Live Chat or PerfectServe?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SnapEngage Live Chat and PerfectServe.
SnapEngage Live Chat price starts at $16 per user/year , On a scale between 1 to 10 SnapEngage Live Chat is rated 2, which is much lower than the average cost of Chat software. PerfectServe accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SnapEngage Live Chat is rated 2, which is much lower than the average cost of Chat software.
Bottom line: PerfectServe is more expensive than SnapEngage Live Chat.
Which software includes more/better features?
We've compared SnapEngage Live Chat Vs. PerfectServe based on some of the most important and required Chat features.
SnapEngage Live Chat: We are still working to collect the list of features for SnapEngage Live Chat.
PerfectServe: Mobile Access, Collaboration, Project Billing.
Target customer size
The software is a useful solution for businesses of all sizes and a variety of types. and PerfectServe's target customer size include: Small, medium and large size businesses.