SOSAFE Portal is a task and requirements management tool that helps you build a safer workplace and track issues in real-time. It is designed for organizations that want to improve their security awareness and ...
Compare PricingCompare SOSAFE and IssueTrak - Jan 2024
Compare Pricing
Shlomi Lavi / Jan 19, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SOSAFE or IssueTrak?
IssueTrak is more expensive to implement (TCO) than SOSAFE, and SOSAFE is rated higher (82/100) than IssueTrak (78/100). IssueTrak offers users more features (14) than SOSAFE (4).
Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SOSAFE Vs. Issue Trak
SOSAFE: SOSAFE provides wide-reaching, high-visibility tools to enhance collaboration between public institutions & neighbors looking to improve safety levels in their communities.
Issue Trak: Issue trak is a software development firm. After several years of delivering custom tracking applications to clients, founder Hank Luhring came up with a vision for a web-based software program that would allow customers to enter support requests online.
Who is more expensive? SOSAFE Portal or IssueTrak?
The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SOSAFE Portal and IssueTrak.
SOSAFE Portal accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SOSAFE Portal is rated 4, which is lower than the average cost of Issue Management software. IssueTrak price starts at $59 per agent/month , When comparing IssueTrak to its competitors, the software is rated 4 - lower than the average Issue Management software cost.
Bottom line: SOSAFE Portal cost is around the same cost of IssueTrak.
Which software includes more/better features?
We've compared SOSAFE Vs. IssueTrak based on some of the most important and required Issue Management features.
SOSAFE Portal: Workflow, Collaboration, Issue Management, Task Management.
IssueTrak: Asset Management, Billing and Invoicing, Change Management, Customer Survey, Email Integration.
Target customer size
SOSAFE Portal’s typical customers are organizations that want to improve their security awareness and incident management. and IssueTrak's target customer size include: Small, medium and large size businesses.
Compare specifications
SOSAFE Portal Specifications
| ITQlick Score: | 82/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Issue Management -> SOSAFE Portal review |
| Company: | SOSAFE |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Mobile, Cloud |
| Links: | SOSAFE Portal review, SOSAFE Portal pricing, SOSAFE Portal alternatives |
IssueTrak Specifications
| ITQlick Score: | 78/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Issue Management -> IssueTrak review |
| Company: | Issue Trak |
| Pricing: | starts at $59 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | IssueTrak review, IssueTrak pricing, IssueTrak alternatives |
Compare features
SOSAFE Portal: 4 Features
Workflow
Collaboration
Issue Management
Task Management
IssueTrak: 14 Features
Asset Management
Billing and Invoicing
Change Management
Customer Survey
Email Integration
Incident / Request Management
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
SOSAFE
ITQlick rating
5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
10
Review
Compare
IssueTrak
ITQlick rating
4.5/5
Score
78/100
Pricing
4/10
License pricing
$59 per agent/month
Functionality
41
Review
Compare
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
Review
Compare
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
Review
Compare
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
Review
Compare
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.