Compare Spicecsm Guided Services and Pipedrive - Mar 2023
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Bottom Line: Which is Better - Spicecsm Guided Services or Pipedrive?
Spicecsm Guided Services is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Spicecsm Guided Services (76/100). Spicecsm Guided Services offers users more features (11) than Pipedrive (4).
Looking for the right Retail & POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Spicecsm Vs. Pipedrive
Spicecsm: We are SpiceCSM, revolutionizing the customer service process SpiceCSM is about creating a factor-ten effect on how you service your customers and lower the cost of service delivery. Taking a new approach to service delivery by guiding your customers and service agents through the problem resolution process. The SpiceCSM Guided Service applicait...
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Who is more expensive? Spicecsm Guided Services or Pipedrive?
The real total cost of ownership (TCO) of Retail & POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Spicecsm Guided Services and Pipedrive.
Spicecsm Guided Services price starts at $100 per user/month , On a scale between 1 to 10 Spicecsm Guided Services is rated 4, which is lower than the average cost of Retail & POS software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Retail & POS software cost.
Bottom line: Spicecsm Guided Services is more expensive than Pipedrive.
Which software includes more/better features?
We've compared Spicecsm Guided Services Vs. Pipedrive based on some of the most important and required Retail & POS features.
Spicecsm Guided Services: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Case Management, Contact Management, Customer Self Service Portal, Customer Service, Customer Support Tracking, Knowledge Base, Sales Automation.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
SpiceCSM Guided Services is best forfreelancers, large enterprises, mid size business, non profits, public administrations, and small business. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.
Pipedrive
starts at $9.90 per user/month
Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...
Compare PricingCompare specifications
Spicecsm Guided Services Specifications
ITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Retail & POS -> Spicecsm Guided Services review |
Company: | Spicecsm |
Pricing: | starts at $100 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Spicecsm Guided Services review, Spicecsm Guided Services pricing, Spicecsm Guided Services alternatives |
Pipedrive Specifications
ITQlick Score: | 99/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Pipedrive review |
Company: | Pipedrive |
Pricing: | starts at $9.90 per user/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Pipedrive review, Pipedrive pricing, Pipedrive alternatives |
Compare features
Spicecsm Guided Services: 11 Features
Pipedrive: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.