Sundown Review - why 3 stars?

Sundown Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: AI: Customer Support -> Sundown review
Ranking:Ranked 2 out of 10 AI: Customer Support systems
Company: Sundown.ai
Pricing: starts at $50 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Sundown pricing, Sundown alternatives
Shlomi LaviShlomi Lavi / updated: Jan 25, 2022

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What is Sundown?

Sundown is a self-learning software that enables businesses to automate repetitive tasks. The software performs customer service tasks like automatically replying to customer queries by searching the company database. Sundown also answers frequently asked question by clients and oversees low-value sales inquiries.

More to this, Sundown can change responses based on customer questions, and it is also capable of reducing operational costs and investigate sales inquiries. Some features of this software are; agent training, contextual awareness, customized answers, and work assignments. Sundown software was founded by Sundown AI.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $50 per month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Sundown.

Pros

  • The software is available on mobiles and can be used for chats and calls
  • Sundown saves time for agents
  • It increases customer conversion rates
  • It supports interactions with natural language

How it stacks up?

Access a head to head analysis of Sundown vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Sundown
ITQlick rating
3/5
Score
82/100
Pricing
4/10
License pricing
$50 per month
Functionality
4
Compare
Smith
ITQlick rating
5/5
Score
88/100
Pricing
4/10
License pricing
$210 per month
Functionality
19
Review
Ivy.ai
ITQlick rating
4.3/5
Score
81/100
Pricing
4/10
License pricing
Pricing not available
Functionality
8
Review
Myra
ITQlick rating
3/5
Score
81/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Review
Brain
ITQlick rating
3/5
Score
78/100
Pricing
4/10
License pricing
Pricing not available
Functionality
12
Review

Frequently Asked Questions (FAQs)

Is it the best AI: Customer Support system?

Sundown is ranked 2 out of 10 software in their category (AI: Customer Support systems).

How they are rated on ITQlick?

The rating of Sundown is 3 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Sundown makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Sundown on your mobile/smart phone.

What should we ask during a demo session?

Differences between Sundown and alternatives?

The most popular alternatives to Sundown in 2024: Smith, Ivy.ai, Myra, Brain, Pez.AI. Access the complete competitors analysis here - Sundown VS AI: Customer Support Software alternatives.

Is Sundown right for you or your business?

The software suits users across small, medium, and large businesses in healthcare, retailing, and grocery shops. Pharmacists, salespersons, and shop keepers will find this software useful.

List of categories

Customer Service
Appointment Scheduling

List of features

Customer Service
Knowledge Base

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.