Shlomi Lavi / Aug 31, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Talkdesk is more expensive to implement (TCO) than Google Hangouts, and Talkdesk is rated higher (88/100) than Google Hangouts (86/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Google: Google Inc. is an American corporation which provides Internet-related products and services, including internet search, cloud computing, software and advertisingtechnologies.[6] Advertising revenues from AdWords generate almost all of the company's profits.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Google Hangouts.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Google Hangouts price starts at $7.99 per month , When comparing Google Hangouts to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Talkdesk is more expensive than Google Hangouts.
We've compared Talkdesk Vs. Google Hangouts based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Google Hangouts: We are still working to collect the list of features for Google Hangouts.
Talkdesk's typical customers include: SMBs, and Google Hangouts's target customer size include: Medium and large size businesses.
starts at $75 per user/month
Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...
Compare Pricingstarts at $7.99 per month
Google Hangouts is a cloud-based is a team communication software that is designed to enable c0-workers and business people to chat effortlessly with one another or clients. Hangouts can as well be used as a me...
Compare Pricing| ITQlick Score: | 88/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> Talkdesk review |
| Company: | Talkdesk |
| Pricing: | starts at $75 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | Talkdesk review, Talkdesk pricing, Talkdesk alternatives |
| ITQlick Score: | 86/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Team Collaboration -> Google Hangouts review |
| Company: | |
| Pricing: | starts at $7.99 per month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Google Hangouts review, Google Hangouts pricing, Google Hangouts alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.