Shlomi Lavi /
May 21, 2022
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Bottom Line: Which is Better - Talkdesk or Net2Phone?
Talkdesk is more expensive to implement (TCO) than Net2Phone, and Talkdesk is rated higher (88/100) than Net2Phone (84/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. Net2Phone
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Net2Phone: net2phone is the trusted global leader in VoIP solutions since 1996. A partnership with net2phone gives you the opportunity to deliver outstanding products with a high quality voice service. We achieve this through a combination of a brand you can trust, an unrivaled business VoIP offering, our easy to use partner portal, evergreen commission agree...
Who is more expensive? Talkdesk or Net2Phone?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Net2Phone.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Net2Phone price starts at $24.99 per user/month , When comparing Net2Phone to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Talkdesk is more expensive than Net2Phone.
Which software includes more/better features?
We've compared Talkdesk Vs. Net2Phone based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Net2Phone: We are still working to collect the list of features for Net2Phone.
Target customer size
Talkdesk's typical customers include: SMBs, and Net2Phone's target customer size include: SMBs.