starts at $18.95 per user/month
UniVoIP is a Voice over IP/VoIP contact management solution designed to secure business communication collaboration and mobility in the cloud.
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CenterWare Inbound is more expensive to implement (TCO) than UniVoIP, and CenterWare Inbound is rated higher (91/100) than UniVoIP (70/100). UniVoIP offers users more features (5) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Univoip Inc.: UniVoIP is a premier business VoIP and hosted PBX provider offering high-speed internet connectivity and any-distance phone service in one seamless self-serve solution. UniVoIP brings you the best in business VoIP and hosted pbx technology with our state-of-the-art IP-Tone™ phone solution. nnWith utilization of advanced VoIP technology, we provid...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UniVoIP and CenterWare Inbound.
UniVoIP price starts at $18.95 per user/month , On a scale between 1 to 10 UniVoIP is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 UniVoIP is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than UniVoIP.
We've compared UniVoIP Vs. CenterWare Inbound based on some of the most important and required Call Center features.
UniVoIP: Chat, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, VoIP.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
The majority of the UniVoIP users are entrepreneurs who own small (typically has 10 to 100 employees) and/or medium-sized (typically has 100 to 1,000 employees) businesses and are ripping the benefits coming from IT, data and web hosting and information-related services, mainly with the VoIP and contact center management. and CenterWare Inbound's target customer size include: Medium and large size businesses.
starts at $18.95 per user/month
UniVoIP is a Voice over IP/VoIP contact management solution designed to secure business communication collaboration and mobility in the cloud.
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CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingITQlick Score: | 70/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> UniVoIP review |
Company: | Univoip Inc. |
Pricing: | starts at $18.95 per user/month |
Typical customers: | SMBs |
Platforms: | Cloud |
Links: | UniVoIP review, UniVoIP pricing, UniVoIP alternatives |
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.