Compare WebQA and TrackVia - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - WebQA or TrackVia?

TrackVia is more expensive to implement (TCO) than WebQA, and TrackVia is rated higher (83/100) than WebQA (77/100). TrackVia offers users more features (15) than WebQA (0). There is a clear winner in this case and it is TrackVia!

Looking for the right Workflow Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WebQA Vs. TrackVia

WebQA: Founded in late 2000, WebQA identified customer service as an area of operational improvement for businesses, universities, and governments (GovQA) and subsequently started to develop technologies to automate this area – initially through piloting with large-scale organizations. In mid 2007, WebQA launched its platform and invested substantially...

TrackVia: TrackVia is a privately held company based in the Mile High City - Denver, CO. We have thousands of active users all over the world who have built nearly 7,000 applications, ranging from simple productivity tools to sophisticated, enterprise-grade applications.

Who is more expensive? WebQA or TrackVia?

The real total cost of ownership (TCO) of Workflow Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WebQA and TrackVia.

WebQA accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WebQA is rated 2, which is much lower than the average cost of Workflow Management software. TrackVia price starts at $499 per month , When comparing TrackVia to its competitors, the software is rated 2 - much lower than the average Workflow Management software cost.

Bottom line: WebQA cost is around the same cost of TrackVia.

Which software includes more/better features?

We've compared WebQA Vs. TrackVia based on some of the most important and required Workflow Management features.

WebQA: We are still working to collect the list of features for WebQA.

TrackVia: Billing/Invoicing, Campaign Dashboard, Case Management, Contact Management, Customer Database.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. TrackVia is ideal for start-up to large companies that would like to simplify and organize their management, tracking, analysis and reporting of customer information and communication, projects, assets, sales and other business processes.