Shlomi Lavi /
Mar 22, 2022
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Bottom Line: Which is Better - WhosOn or CustomerICare Live Chat?
CustomerICare Live Chat is more expensive to implement (TCO) than WhosOn, and WhosOn is rated higher (90/100) than CustomerICare Live Chat (77/100). CustomerICare Live Chat offers users more features (4) than WhosOn (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. Customericare
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Customericare: Customericare helps you connect with your customers through chat, audio or video directly on your website.
Provide instant support will increase your clients satisfaction and will turn website visitors into long term customers. Our tool also allows you to monitor your traffic and send proactive chat invites to the most promising visitors.
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Who is more expensive? WhosOn or CustomerICare Live Chat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhosOn and CustomerICare Live Chat.
WhosOn price starts at $33 per user/month , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. CustomerICare Live Chat price starts at $12 per license , When comparing CustomerICare Live Chat to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: CustomerICare Live Chat is more expensive than WhosOn.
Which software includes more/better features?
We've compared WhosOn Vs. CustomerICare Live Chat based on some of the most important and required Chat features.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
CustomerICare Live Chat: CRM, eCommerce, Retail & POS, Retail.
Target customer size
WhosOn's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.