Shlomi Lavi /
Jun 16, 2022
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Bottom Line: Which is Better - X5 Cloud Contact Center or Clearview?
X5 Cloud Contact Center is more expensive to implement (TCO) than Clearview, and X5 Cloud Contact Center is rated higher (84/100) than Clearview (83/100). Clearview offers users more features (3) than X5 Cloud Contact Center (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
YTel Vs. VALICOM
YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...
VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...
Who is more expensive? X5 Cloud Contact Center or Clearview?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for X5 Cloud Contact Center and Clearview.
X5 Cloud Contact Center price starts at $25 per user/month , On a scale between 1 to 10 X5 Cloud Contact Center is rated 4, which is lower than the average cost of Call Center software. Clearview price starts at $29 per user/month , When comparing Clearview to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: X5 Cloud Contact Center cost is around the same cost of Clearview.
Which software includes more/better features?
We've compared X5 Cloud Contact Center Vs. Clearview based on some of the most important and required Call Center features.
X5 Cloud Contact Center: We are still working to collect the list of features for X5 Cloud Contact Center.
Clearview: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
X5 Cloud Contact Center's typical customers include: SMBs, and Clearview's target customer size include: Small, medium and large size businesses.