Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho Contact or Sugar Sell?
Sugar Sell is more expensive to implement (TCO) than Zoho Contact, and Sugar Sell is rated higher (90/100) than Zoho Contact (75/100). Sugar Sell offers users more features (21) than Zoho Contact (3).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. SugarCRM
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Who is more expensive? Zoho Contact or SugarCRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Contact and SugarCRM.
Zoho Contact price starts at $15 per user/month , On a scale between 1 to 10 Zoho Contact Manager is rated 2, which is much lower than the average cost of CRM software. SugarCRM price starts at $49 per user/month , When comparing SugarCRM to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: SugarCRM is more expensive than Zoho Contact.
Which software includes more/better features?
We've compared Zoho Contact Vs. Sugar Sell based on some of the most important and required CRM features.
Zoho Contact: Data Import/Export, Basic Reports, Online Customer Support.
SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Zoho Contact's typical customers include: Start up, Small business, Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs.