Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho CRM or Brightpearl?
Brightpearl is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Brightpearl (82/100). Brightpearl offers users more features (27) than Zoho CRM (16).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Brightpearl
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Brightpearl : Brightpearl believes that growing businesses are the lifeblood of the economy and that each and everyone has the potential to be one of tomorrow’s success stories. It’s our mission to be a driving force that will help you to acheive this success.
Who is more expensive? Zoho CRM or Brightpearl Software?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Brightpearl Software.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Brightpearl Software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Zoho CRM cost is around the same cost of Brightpearl Software.
Which software includes more/better features?
We've compared Zoho CRM Vs. Brightpearl based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Brightpearl Software: Accounting Management, Cancellation, Credit Card Processing, Customer Management, Discounts.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. Brightpearl Software is ideal for startups, small and midsized retail businesses.