Compare Zoho CRM and Pipedrive - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zoho CRM or Pipedrive?

Pipedrive is more expensive to implement (TCO) than Zoho CRM, Pipedrive is rated higher (99/100) than Zoho CRM (98/100). Zoho CRM offers more features (16) to their users than Pipedrive (4).

Looking for the right CRM solution for your business? buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

Zoho Vs. Pipedrive

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? Zoho CRM or Pipedrive?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden costs" as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Pipedrive.

Zoho CRM price starts at $14 per user/month , on a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Pipedrive price starts at $12.50 per user/month , when comparing Pipedrive to their competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zoho CRM cost is around the same cost of Pipedrive.

Which software includes more/better features?

We've compared Zoho CRM Vs. Pipedrive based on some of the most important and required CRM features.

Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Zoho CRM is focused on startup to medium firms in different markets. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.

Author - Shlomi Lavi