Compare Zoho CRM and C2CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Zoho CRM or C2CRM?

C2CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than C2CRM (80/100). Zoho CRM offers users more features (16) than C2CRM (0). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Vs. C2CRM

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

C2CRM: Clear C2 develops applications for today’s changing business world. Founded in 1993, we are a leading CRM vendor focused on driving customer loyalty. Since inception, Clear C2 focus has been on integrating with enterprises, providing sales teams with tools for collaboration, sharing information, tracking opportunities, and giving sales leaders a...

Who is more expensive? Zoho CRM or C2CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and C2CRM.

Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. C2CRM price starts at $37 per user/month , When comparing C2CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zoho CRM cost is around the same cost of C2CRM.

Which software includes more/better features?

We've compared Zoho CRM Vs. C2CRM based on some of the most important and required CRM features.

Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.

C2CRM: We are still working to collect the list of features for C2CRM.

Target customer size

Zoho CRM is focused on startup to medium firms in different markets. and C2CRM's target customer size include: Small, medium and large size businesses.