Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho CRM or Charity?
Charity is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Charity (83/100). Zoho CRM offers users more features (16) than Charity (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. CharityEngine
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
CharityEngine: Since 1999, we have been bringing best-in-breed technology and innovation to businesses and nonprofits with the goal of driving growth through better, smarter, and more actionable data.
We have designed and implemented customer relationship management (CRM), email and website management to over 400 organizations in retail, professional services an...
Who is more expensive? Zoho CRM or Charity Engine?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Charity Engine.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Charity Engine price starts at $350 per month , When comparing Charity Engine to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zoho CRM cost is around the same cost of Charity Engine.
Which software includes more/better features?
We've compared Zoho CRM Vs. Charity based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Charity Engine: We are still working to collect the list of features for Charity Engine.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. and Charity Engine's target customer size include: Small, medium and large size businesses.