Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho CRM or Engage Live Sales?
Engage Live Sales is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Engage Live Sales (65/100). Zoho CRM offers users more features (16) than Engage Live Sales (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Engage
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Engage: Engage helps you sell immediately anywhere online. It enables sales professionals to be available for live omni-channel customer interactions and sales. It is our aim for Engage to be as useful to the daily life of a salesperson as telephone or email. Our clients deploy Engage to various digital touch points so their sales team members can instant...
Who is more expensive? Zoho CRM or Engage Live Sales?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Engage Live Sales.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Engage Live Sales price starts at $15 per user/month , When comparing Engage Live Sales to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zoho CRM cost is around the same cost of Engage Live Sales.
Which software includes more/better features?
We've compared Zoho CRM Vs. Engage Live Sales based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Engage Live Sales: We are still working to collect the list of features for Engage Live Sales.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. Customers of the software include small and medium sized businesses as well as large enterprises.