Compare Zoho CRM and eWay-CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Zoho CRM or eWay-CRM?

eWay-CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than eWay-CRM (82/100). Zoho CRM offers users more features (16) than eWay-CRM (0). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Vs. eWay System LLC

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

eWay System LLC: Have you ever wanted to look at a history of your communications by customer or by supplier? If you work with companies, then you want to be able to see a history of e-mails, phone calls and documents on a company-wide basis. You may also want to be able to see these communications organized by the individual contact within the company. Just imagin...

Who is more expensive? Zoho CRM or eWay-CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and eWay-CRM.

Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. eWay-CRM price starts at $24 per user/month , When comparing eWay-CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zoho CRM cost is around the same cost of eWay-CRM.

Which software includes more/better features?

We've compared Zoho CRM Vs. eWay-CRM based on some of the most important and required CRM features.

Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.

eWay-CRM: We are still working to collect the list of features for eWay-CRM.

Target customer size

Zoho CRM is focused on startup to medium firms in different markets. The e-Way software is designed to provide benefits to small business, marketing professionals and even mid-sized businesses working in majority of the industry sector that make use of CRM, sales and marketing management as the specialized field.