Compare Zoho CRM and Unleashed - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Zoho CRM or Unleashed?

Unleashed is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Unleashed (86/100). Zoho CRM offers users more features (16) than Unleashed (5). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Vs. Unleashed Software

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Unleashed Software: Unleashed Software is a software development company in the Software as a Service (SaaS) industry focusing on providing strong Inventory Management Solutions to the SME market. By focusing on inventory solutions Unleashed has enabled very tight integrations with best of breed accounting software like Xero and eCommerce platforms like Magento.

Who is more expensive? Zoho CRM or Unleashed Software?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Unleashed Software.

Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Unleashed Software price starts at $319 per month , When comparing Unleashed Software to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zoho CRM cost is around the same cost of Unleashed Software.

Which software includes more/better features?

We've compared Zoho CRM Vs. Unleashed based on some of the most important and required CRM features.

Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.

Unleashed Software: Basic Reports, Data Import/Export, Online Customer Support, Inventory Optimization, Warehouse Management.

Target customer size

Zoho CRM is focused on startup to medium firms in different markets. and Unleashed Software's target customer size include: SMBs.

Zoho CRM

ITQlick rating
(4.2/5)

starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Relationship Management.

Unleashed

ITQlick rating
(4.5/5)

starts at $319 per month

Unleashed Software is an inventory management software for manufacturers and distributors to achieve control over products, make better decisions, manage customers and products, and make profit reports.

Categories: Billing & Invoicing, Data Analysis Tools, Distribution Warehouse Management, Inventory Management, Barcoding.

Compare specifications

Compare features

Zoho CRM: 16 Features

Billing/Invoicing
Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Multi-Language
Social Advertising
Social Media
Workflow Rules & Management

Unleashed Software: 5 Features

Basic Reports
Data Import/Export
Online Customer Support
Inventory Optimization
Warehouse Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare
Unleashe...
ITQlick rating
4.5/5
Score
86/100
Pricing
2.6/10
License pricing
$319 per month
Functionality
18
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.