Compare Zoom vs GoToMeeting

Zoom Vs. GoToMeeting: Which is better?

Shlomi Lavi / Jan 25, 2020

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers from Cisco and WebEx. Every founding engineer has over 10 years of real-time collaboration software experience. Our mission is to develop a people-centric cloud service that transforms the real-time collaboration experience and improves the quality and effectiveness of communications forever.

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Internet users each day and it partners with more than 10,000 companies in 100 countries. 

Pricing/cost comparison

The real cost of VoIP software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Zoom TCO and GoToMeeting total cost to help with the total cost of ownership calculation.

Zoom price Starting from $15 per user/month , on a scale between 1 to 10 Zoom is rated 6, which is similar to the average cost of VoIP software. GoToMeeting price Starting from $19 per month , when comparing GoToMeeting to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Zoom is more expensive than GoToMeeting.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Zoom Vs. GoToMeeting based on some of the most important and required VoIP features.
Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration, Call Conferencing, Call Recording, Communications, ..
GoToMeeting list of features include the following: Chat, Mobile Access, Collaboration, Project Management, Scheduling, .

Target customer size

Zoom's typical customers include: Small business, Medium business, Large business, GoToMeeting is perfect companies of all sizes.