Compare EmployeeConnect and LiveAgent - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - EmployeeConnect or LiveAgent?

EmployeeConnect is more expensive to implement (TCO) than LiveAgent, and EmployeeConnect is rated higher (85/100) than LiveAgent (80/100). LiveAgent offers users more features (5) than EmployeeConnect (0).

Looking for the right Employee Engagement solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

EmployeeConnect Vs. Quality Unit

EmployeeConnect: Since 1997, EmployeeConnect is committed to deliver innovative HR solutions that challenge the traditional boundaries of HR. Our complete HR suite provides an integrated platform that transforms the way people are managed and engaged to result in improved performance outcomes.

Quality Unit: Quality Unit is a privately owned software development and technology company. We specialize in software development of web based products and information systems designed for mid to large sized companies. Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...

Who is more expensive? EmployeeConnect or LiveAgent?

The real total cost of ownership (TCO) of Employee Engagement software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for EmployeeConnect and LiveAgent.

EmployeeConnect price starts at $8 per employee/month , On a scale between 1 to 10 EmployeeConnect is rated 4, which is lower than the average cost of Employee Engagement software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Employee Engagement software cost.

Bottom line: EmployeeConnect is more expensive than LiveAgent.

Which software includes more/better features?

We've compared EmployeeConnect Vs. LiveAgent based on some of the most important and required Employee Engagement features.

EmployeeConnect: We are still working to collect the list of features for EmployeeConnect.

LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.

Target customer size

EmployeeConnect's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.