Compare 3CLogic Cloud Contact Center and LeadManager - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - 3CLogic Cloud Contact Center or LeadManager?

3CLogic Cloud Contact Center is more expensive to implement (TCO) than LeadManager, and LeadManager is rated higher (90/100) than 3CLogic Cloud Contact Center (84/100). Both tools offer the same amount of features.

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. Velocify

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Velocify: Velocify is the leading sales acceleration platform. The company helps more than 1,500 sales teams sell more by bringing speed and control to the entire sales process. Velocify helps sales teams prospect with more precision, accelerate lead engagement, and implement optimized workflows, ultimately helping sales teams find and convert more leads.

Who is more expensive? 3CLogic Cloud Contact Center or LeadManager?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and LeadManager.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. LeadManager price starts at $60 per user/month , When comparing LeadManager to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center is more expensive than LeadManager.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. LeadManager based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

LeadManager: Customer Service, Lead Management, Prospect Routing, Prospect Segmentation, User Scoring.

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. Contactability is a cross industry product focused on companies who need an effective marketing, lead generation and conversion platform.