3CLogic cloud is a cloud-based multichannel contact center solution designed to serve organizations of any size whether in the large market or small-level markets enterprises. The platform targets enterprises t...
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3CLogic Cloud Contact Center is more expensive to implement (TCO) than Oracle Contact Center Anywhere, and 3CLogic Cloud Contact Center is rated higher (84/100) than Oracle Contact Center Anywhere (78/100). Oracle Contact Center Anywhere offers users more features (9) than 3CLogic Cloud Contact Center (5).
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...
Promero, Inc.: Promero is an Application Software Service Provider and Software Reseller founded in 2001. Promero is an Oracle Gold Partner and authorized reseller of Oracle CRM applications, a hosting provider for Oracle Contact Center Anywhere, a referral agent for Salesforce CRM, a Salesforce AppExchange Partner, Salesforce Independent Software Vendor, Salesfo...
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and Oracle Contact Center Anywhere.
3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Oracle Contact Center Anywhere price starts at $29 per agent/month , When comparing Oracle Contact Center Anywhere to its competitors, the software is rated 4 - lower than the average Contact Management software cost.
Bottom line: 3CLogic Cloud Contact Center is more expensive than Oracle Contact Center Anywhere.
We've compared 3CLogic Cloud Contact Center Vs. Oracle Contact Center Anywhere based on some of the most important and required Contact Management features.
3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.
Oracle Contact Center Anywhere: ACD (Automatic Call Distribution), Call Conferencing, Call Recording, CTI (Computer Telephony Integration), DTMF (Dial Tone Multi-Frequency).
3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. Oracle Contact Center Anywhere Software is a good fit for mid-size and enterprise-level businesses with fifty agents or more.
3CLogic cloud is a cloud-based multichannel contact center solution designed to serve organizations of any size whether in the large market or small-level markets enterprises. The platform targets enterprises t...
Compare Pricingstarts at $29 per agent/month
Oracle Contact Center Anywhere is a multichannel contact centre solution that helps organizations communicate effectively with their customers. Features include multi-dimensional skills based routing, consisten...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Contact Management -> 3CLogic Cloud Contact Center review |
Company: | 3CLogic |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | 3CLogic Cloud Contact Center review, 3CLogic Cloud Contact Center pricing, 3CLogic Cloud Contact Center alternatives |
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Contact Management -> Oracle Contact Center Anywhere review |
Company: | Promero, Inc. |
Pricing: | starts at $29 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Oracle Contact Center Anywhere review, Oracle Contact Center Anywhere pricing, Oracle Contact Center Anywhere alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.