Compare 3CLogic Cloud Contact Center and ReadyMode - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - 3CLogic Cloud Contact Center or ReadyMode?

ReadyMode is more expensive to implement (TCO) than 3CLogic Cloud Contact Center, and ReadyMode is rated higher (87/100) than 3CLogic Cloud Contact Center (84/100). Both tools offer the same amount of features.

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. XenCALL

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

XenCALL: Xen Call has twenty years of experience in call center tool development and telecommunications, as well as a 25 combined years at the executive level, in call center administration, training, management consultation.

Who is more expensive? 3CLogic Cloud Contact Center or XenCALL Predictive Dialer?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and XenCALL Predictive Dialer.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. XenCALL Predictive Dialer price starts at $125 per license/month , When comparing XenCALL Predictive Dialer to its competitors, the software is rated 6 - similar to the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center cost is around the same cost of XenCALL Predictive Dialer.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. ReadyMode based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

XenCALL Predictive Dialer: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. ReadyMode is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees).