Shlomi Lavi /
Sep 24, 2022
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Bottom Line: Which is Better - AheevaCCS or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than AheevaCCS, and CenterWare Inbound is rated higher (91/100) than AheevaCCS (80/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aheeva Vs. Nuxiba Technologies
Aheeva: The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? AheevaCCS or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AheevaCCS and CenterWare Inbound.
AheevaCCS price starts at $500 per license , On a scale between 1 to 10 AheevaCCS is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 AheevaCCS is rated 4, which is lower than the average cost of Call Center software.
Bottom line: AheevaCCS cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
We've compared AheevaCCS Vs. CenterWare Inbound based on some of the most important and required Call Center features.
AheevaCCS: We are still working to collect the list of features for AheevaCCS.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
AheevaCCS's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.