Compare Answer360 and Skype for Business - Mar 2022

Shlomi LaviShlomi Lavi / Mar 08, 2022

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Bottom Line: Which is Better - Answer360 or Skype for Business?

Answer360 is more expensive to implement (TCO) than Skype for Business, and Skype for Business is rated higher (97/100) than Answer360 (78/100). Both tools offer the same amount of features.

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

answer360, LLC Vs. Microsoft

answer360, LLC: We offer a feature rich Hosted PBX VoIP phone solution that will allow customers to present a professional "Fortune 500" image to your callers allowing you to use your phone as a marketing tool. a360 is a virtual office solution that allows the small and medium business owner to manage incoming calls efficiently with features such as Auto-Atte...

Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.

Who is more expensive? Answer360 or Skype for Business (formerly Lync) Software?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Answer360 and Skype for Business (formerly Lync) Software.

Answer360 price starts at $20 per user/month , On a scale between 1 to 10 Answer360 is rated 4, which is lower than the average cost of VoIP software. Skype for Business (formerly Lync) Software price starts at $2 per user/month , When comparing Skype for Business (formerly Lync) Software to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Answer360 is more expensive than Skype for Business (formerly Lync) Software.

Which software includes more/better features?

We've compared Answer360 Vs. Skype for Business based on some of the most important and required VoIP features.

Answer360: Call Center, Telephony, VoIP.

Skype for Business (formerly Lync) Software: Chat, Conference Calling, VoIP.

Target customer size

The software is a most useful solution for small and medium sized businesses of a variety of types. and Skype for Business (formerly Lync) Software's target customer size include: Small, medium and large size businesses.

Answer360

ITQlick rating
(2.8/5)

starts at $20 per user/month

Answer360 is a web based business VoIP solution for businesses of all sizes. It offers such capabilities as automatic call distribution, call recording, voice recognition, and others. The software was de...

Categories: Business Phone Systems, Cloud PBX, SIP Clients, Telephony.

Skype for Business

ITQlick rating
(4.3/5)

starts at $2 per user/month

Skype for Business (formerly Lync) software is a cloud-based Conference Calling software that enables users to host HD calling for multiple people. It allows them to organize meetings, record calls, and integra...

Categories: Business Phone Systems, Call Recording, Cloud PBX, Online Meeting, UCaaS Providers.

Compare specifications

Compare features

Answer360: 3 Features

Call Center
Telephony
VoIP

Skype for Business (formerly Lync) Software: 3 Features

Chat
Conference Calling
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Answer360
ITQlick rating
2.8/5
Score
78/100
Pricing
5.4/10
License pricing
$20 per user/month
Functionality
9
Compare
Skype fo...
ITQlick rating
4.3/5
Score
97/100
Pricing
2.2/10
License pricing
$2 per user/month
Functionality
11
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.