Compare Automatic Call Distributor and Automatic Call Distributor - Nov 2019

Shlomi Lavi

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Bottom Line: Which is Better - Automatic Call Distributor or Automatic Call Distributor?

Automatic Call Distributor is more expensive to implement (TCO) than Automatic Call Distributor, and Automatic Call Distributor is rated with the same score (54/100) as Automatic Call Distributor (54/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kunnect Vs. Kunnect

Kunnect: With its advanced network, deep IP expertise, wealth of next wave services, and leading broadband and voice capabilities, Kunnect is the right company to help your enterprise employ technology to strategic advantage. Your enterprise demands Hosted Call Center SIP connectivity, security, and reliability. Kunnect provides it all with the simplicit...

Kunnect: With its advanced network, deep IP expertise, wealth of next wave services, and leading broadband and voice capabilities, Kunnect is the right company to help your enterprise employ technology to strategic advantage. Your enterprise demands Hosted Call Center SIP connectivity, security, and reliability. Kunnect provides it all with the simplicit...

Who is more expensive? Automatic Call Distributor or Automatic Call Distributor?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Automatic Call Distributor and Automatic Call Distributor.

Automatic Call Distributor price starts at $125 per user/month , On a scale between 1 to 10 Automatic Call Distributor is rated 6, which is similar to the average cost of Call Center software. Automatic Call Distributor price starts at $125 per user/month , When comparing Automatic Call Distributor to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Automatic Call Distributor cost is around the same cost of Automatic Call Distributor.

Which software includes more/better features?

We've compared Automatic Call Distributor Vs. Automatic Call Distributor based on some of the most important and required Call Center features.

Automatic Call Distributor: We are still working to collect the list of features for Automatic Call Distributor.

Automatic Call Distributor: We are still working to collect the list of features for Automatic Call Distributor.

Target customer size

Automatic Call Distributor's typical customers include: Medium and large size businesses, and Automatic Call Distributor's target customer size include: Medium and large size businesses.