Compare Zendesk Sell and Freshsales - Feb 2023
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Bottom Line: Which is Better - Zendesk Sell or Freshsales?
Freshsales is more expensive to implement (TCO) than Zendesk Sell, and Freshsales is rated higher (93/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Base CRM Vs. FRESHDESK INC.
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Who is more expensive? Zendesk Sell or Freshsales?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Freshsales.
Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Freshsales price starts at $15 per user/month , When comparing Freshsales to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zendesk Sell cost is around the same cost of Freshsales.
Which software includes more/better features?
We've compared Zendesk Sell Vs. Freshsales based on some of the most important and required CRM features.
Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.
Freshsales: We are still working to collect the list of features for Freshsales.
Target customer size
Zendesk Sell is perfect for companies of all sizes. The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing.
Freshsales
starts at $15 per user/month
Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathe...
Compare PricingCompare specifications
Zendesk Sell Specifications
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Zendesk Sell review |
Company: | Base CRM |
Pricing: | starts at $19 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk Sell review, Zendesk Sell pricing, Zendesk Sell alternatives |
Freshsales Specifications
ITQlick Score: | 93/100 |
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ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | CRM -> Freshsales review |
Company: | FRESHDESK INC. |
Pricing: | starts at $15 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Freshsales review, Freshsales pricing, Freshsales alternatives |
Compare features
Zendesk Sell: 10 Features
Freshsales: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.