Compare BirdEye and Whisbi - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - BirdEye or Whisbi?

Whisbi is more expensive to implement (TCO) than BirdEye, and BirdEye is rated higher (89/100) than Whisbi (80/100). BirdEye offers users more features (7) than Whisbi (0). There is a clear winner in this case and it is BirdEye!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BirdEye Vs. Whisbi

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...

Whisbi: When we created Whisbi in 2008 our goal was to make a Software as a Service solution that would help companies all over the world take advantage of all the best that telephone and internet communication has to offer to improve sales conversion and provide the best possible customer experience with a true differentiator value.

Who is more expensive? BirdEye or Whisbi?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BirdEye and Whisbi.

BirdEye price starts at $3,000 per year , On a scale between 1 to 10 BirdEye is rated 8, which is higher than the average cost of Chat software. Whisbi price starts at $899 per month , When comparing Whisbi to its competitors, the software is rated 8 - higher than the average Chat software cost.

Bottom line: BirdEye cost is around the same cost of Whisbi.

Which software includes more/better features?

We've compared BirdEye Vs. Whisbi based on some of the most important and required Chat features.

BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis, Social Media Metrics, Reputation Management.

Whisbi: We are still working to collect the list of features for Whisbi.

Target customer size

BirdEye's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes without any restriction on industrial affiliation.