Compare Bitrix24 and SuiteCRM - Mar 2023
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Bottom Line: Which is Better - Bitrix24 or SuiteCRM?
Bitrix24 is more expensive to implement (TCO) than SuiteCRM, and Bitrix24 is rated higher (90/100) than SuiteCRM (81/100). Bitrix24 offers users more features (10) than SuiteCRM (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Bitrix, Inc. Vs. SalesAgility
Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...
SalesAgility: SalesAgility re an employee-owned CRM Consultancy. As such, we are highly invested in developing cutting edged and innovative open sourced CRM solutions for organisations locally, nationally and globally. SalesAgility began life delivering bespoke open source solutions for the SugarCRM Community Edition over a decade ago. By 2013 however, SugarC...
Who is more expensive? Bitrix24 or SuiteCRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bitrix24 and SuiteCRM.
Bitrix24 price starts at $61 per month , On a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. SuiteCRM price starts at $1,500 per license , When comparing SuiteCRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Bitrix24 is more expensive than SuiteCRM.
Which software includes more/better features?
We've compared Bitrix24 Vs. SuiteCRM based on some of the most important and required CRM features.
Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management.
SuiteCRM: We are still working to collect the list of features for SuiteCRM.
Target customer size
Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM.
SuiteCRM
starts at $1,500 per license
SuiteCRM is a cloud-based and an on-premise open-source customer relationship management software solution. This software is enterprise-ready and can also be customized to fit a business of any size as well as ...
Compare PricingCompare specifications
Bitrix24 Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | CRM -> Bitrix24 review |
Company: | Bitrix, Inc. |
Pricing: | starts at $61 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Bitrix24 review, Bitrix24 pricing, Bitrix24 alternatives |
SuiteCRM Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> SuiteCRM review |
Company: | SalesAgility |
Pricing: | starts at $1,500 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | SuiteCRM review, SuiteCRM pricing, SuiteCRM alternatives |
Compare features
Bitrix24: 10 Features
SuiteCRM: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.