Compare Centurion and CenterWare Inbound - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Centurion or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than Centurion, and CenterWare Inbound is rated higher (91/100) than Centurion (82/100). Centurion offers users more features (8) than CenterWare Inbound (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Centurion, Inc. Vs. Nuxiba Technologies

Centurion, Inc.: Since 1981, Centurion has prospered because of our reputation for "Doing what we said we would do". Centurion, Inc. is a privately held corporation providing in-house solutions to help companies better serve their clients. These tools help your employees build strong relationships with your clients thus improving the customer experience. These t...

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? Centurion or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Centurion and CenterWare Inbound.

Centurion accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Centurion is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Centurion is rated 4, which is lower than the average cost of Call Center software.

Bottom line: Centurion cost is around the same cost of CenterWare Inbound.

Which software includes more/better features?

We've compared Centurion Vs. CenterWare Inbound based on some of the most important and required Call Center features.

Centurion: Call Recording, IVR (Interactive Voice Response), Call Center, Survey Software, Customized Call Routing, Phone Key Input, Text to Speech, Voice Customization.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

Centurion's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.