Compare Chatra and CustomerICare Live Chat - Mar 2022
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Bottom Line: Which is Better - Chatra or CustomerICare Live Chat?
CustomerICare Live Chat is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than CustomerICare Live Chat (77/100). CustomerICare Live Chat offers users more features (4) than Chatra (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Chatra Vs. Customericare
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Customericare: Customericare helps you connect with your customers through chat, audio or video directly on your website. Provide instant support will increase your clients satisfaction and will turn website visitors into long term customers. Our tool also allows you to monitor your traffic and send proactive chat invites to the most promising visitors. Liste...
Who is more expensive? Chatra or CustomerICare Live Chat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chatra and CustomerICare Live Chat.
Chatra price starts at $17 per agent/month , On a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. CustomerICare Live Chat price starts at $12 per license , When comparing CustomerICare Live Chat to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: CustomerICare Live Chat is more expensive than Chatra.
Which software includes more/better features?
We've compared Chatra Vs. CustomerICare Live Chat based on some of the most important and required Chat features.
Chatra: We are still working to collect the list of features for Chatra.
CustomerICare Live Chat: CRM, eCommerce, Retail & POS, Retail.
Target customer size
Chatra's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.
CustomerICare Live Chat
starts at $12 per license
CustomerICare Live Chat is a customer live chat solution for businesses of all sizes. It offers such capabilities as geo-tagging, customizable branding, visitor tagging, and others. The software was designed an...
PriceDemoCompare specifications
Chatra Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Chatra review |
Company: | Chatra |
Pricing: | starts at $17 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Chatra review, Chatra pricing, Chatra alternatives |
CustomerICare Live Chat Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Chat -> CustomerICare Live Chat review |
Company: | Customericare |
Pricing: | starts at $12 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | CustomerICare Live Chat review, CustomerICare Live Chat pricing, CustomerICare Live Chat alternatives |
Compare features
Chatra: 0 Features
CustomerICare Live Chat: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.