starts at $25 per month
Cloud Contact Pro is a call center software designed to help organizations set up a future-proof contact center in the cloud.
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X5 Cloud Contact Center is more expensive to implement (TCO) than Cloud Contact Pro, and X5 Cloud Contact Center is rated higher (84/100) than Cloud Contact Pro (83/100). Cloud Contact Pro offers users more features (5) than X5 Cloud Contact Center (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
West Unified Communications: Unified communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It’s about ending confusion, obsolescence and complexity for everyone.
YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cloud Contact Pro and X5 Cloud Contact Center.
Cloud Contact Pro price starts at $25 per month , On a scale between 1 to 10 Cloud Contact Pro is rated 2, which is much lower than the average cost of Call Center software. X5 Cloud Contact Center price starts at $25 per user/month , When comparing X5 Cloud Contact Center to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: X5 Cloud Contact Center is more expensive than Cloud Contact Pro.
We've compared Cloud Contact Pro Vs. X5 Cloud Contact Center based on some of the most important and required Call Center features.
Cloud Contact Pro: Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, Call Center.
X5 Cloud Contact Center: We are still working to collect the list of features for X5 Cloud Contact Center.
Cloud Contact Pro's typical customers include: Medium and large size businesses, and X5 Cloud Contact Center's target customer size include: SMBs.
starts at $25 per month
Cloud Contact Pro is a call center software designed to help organizations set up a future-proof contact center in the cloud.
Compare Pricingstarts at $25 per user/month
X5 Cloud Contact Center is a call center software designed to help companies marketing and call centers reach out to customers while increasing agent productivity by curtailing the wait time between calls.
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Cloud Contact Pro review |
Company: | West Unified Communications |
Pricing: | starts at $25 per month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Cloud Contact Pro review, Cloud Contact Pro pricing, Cloud Contact Pro alternatives |
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> X5 Cloud Contact Center review |
Company: | YTel |
Pricing: | starts at $25 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | X5 Cloud Contact Center review, X5 Cloud Contact Center pricing, X5 Cloud Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.