Shlomi Lavi /
Jun 03, 2023
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Bottom Line: Which is Better - ConnectWise ScreenConnect or UltraVNC?
UltraVNC is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than UltraVNC (86/100). ConnectWise ScreenConnect offers users more features (5) than UltraVNC (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise Vs. UltraVNC
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
UltraVNC: UltraVNC is notable as the base for free no-install remote help desk options including UltraVNC Single Click ("SC") and PCHelpWare. These operate by generating pre-configured executables that can be downloaded and run on systems needing support; these applications then connect back to server software running on the system providing support.
Who is more expensive? ConnectWise ScreenConnect or UltraVNC?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and UltraVNC.
ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. UltraVNC price starts at $100 per user/year , When comparing UltraVNC to its competitors, the software is rated 4 - lower than the average Remote Support software cost.
Bottom line: UltraVNC is more expensive than ConnectWise ScreenConnect.
Which software includes more/better features?
We've compared ConnectWise ScreenConnect Vs. UltraVNC based on some of the most important and required Remote Support features.
ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
UltraVNC: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, and UltraVNC's target customer size include: Small, medium and large size businesses.