ContactCenter - Top Competitors (Jun 2022)
Compare Pricing
| ITQlick Score: | 62/100 |
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| ITQlick Rating: |
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| Pricing: | 6.8/10 - high cost |
| Category: | IT Management -> ContactCenter review -> ContactCenter competitors |
| Ranking: | Ranked 78 out of 209 IT Management systems |
| Company: | Cisco Systems |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | ContactCenter review, ContactCenter pricing guide |
Shlomi Lavi / updated: Jun 01, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
ContactCenter vs. Alternatives in 2024
Two main alternatives of Cisco ContactCenter are Oracle OnDemand and webCRM. Oracle OnDemand also offers reliable communication services, although these are not equipped with cutting-edge technology found on Cisco ContactCenter. Just like Cisco ContactCenter, it also features time tracking, pipeline reports and analytical capabilities. It also offers referral tracking, customer database, contact scheduling, and contact management.webCRM features campaign management, email and SMS marketing, contact history, contact management, contact scheduling, customer database, document management, and workflow management. Just like Oralce OnDemand, webCRM also lacks the high tech capabilities of Cisco ContactCenter.
ContactCenter alternatives - for small & large Business
Here are the top 4 alternatives to ContactCenter that are worth checking out: Symantec Altiris Deployment Solution for SMBs, Windows 7 for large size business, OpenSpan Desktop Automation for growing companies, and ManageEngine Exchange Reporter Plus for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.